Soul Studio Cancellation Policy

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At Soul Studio, your session time is held with intention.
I prepare the space, my energy, and the ceremony of the work specifically for you.
Because of this, clear boundaries support both of us.

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Cancellations & Rescheduling

• More than 24 hours’ notice:
  You are welcome to cancel or reschedule your appointment with no fee.

• Less than 24 hours’ notice:
  The full session fee applies.

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Reduced Late-Cancellation Fee

If you need to cancel within 24 hours but are able to reschedule within 7 days, a 25% cancellation fee applies instead of the full fee.
(This is offered at my discretion and may not be available during busy periods.)

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Missed Appointments / No Shows

• No-shows are charged the full session fee.

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Exceptions

I offer compassionate consideration for:

• sudden bereavement

• acute illness

• personal emergencies

These situations are responded to individually and with care.

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First-Time Grace

If you have never cancelled late before, you may receive a one-time grace waiver.
After that, the standard policy applies.